DESCRIPTION
Through the control of internal calls made by the guests to the hotel’s internal services, it is possible to give:
Attend missed calls, able to call them back. To evaluate the quality of the guest service with statistical information. Assess the volume of telephone attention demanded by guests. This information and its analysis can be managed through the pmslink’s own tools, the integrated call accounting tools and the PMS systems that have these features.
INFORMATION FROM PBX TO CHAR PMSLINK
Envio de datos de la llamada interna realizada al finalizar la comunicacion
INFORMATION FROM CHAR PMSLINK PBX
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