08 How is the supply and installation process?

Once the order has been placed char’s technical department will contact you to schedule the installation / supply within one week of formal acceptance of the order. The day of installation is scheduled according to the availability of each of the parties and the...

04 What are the payment methods, terms and conditions?

First purchase must be made by bank transfer in advance. For subsequent purchases, special conditions may be applied (payment in 30 days, etc). We accept payments in EUROS currency only. Payments by cheque/promissory note or forms of payment involving the physical...

06 What is the purchase order process?

Once the offer has been sent, where the compatibility of all the systems involved has been validated, the steps to follow are: Request an offer through this form or by email to sales@char.es indicating the necessary information: equipment to be integrated, number of...

05 What is the process to become a distributor?

These are the steps to become a distributor: Please contact us indicating your interest. We will contact you to inform you of the conditions, discounts and terms of the agreement. Once you have confirmed the agreement and its general and specific conditions, you will...

01 What are the different types of trade relations?

PRESCRIBER You simply prescribe char pmslink as a suitable solution to the hotel interested in integration, you provide us the contact and we manage the order.(discounts do not apply in this case) DISTRIBUTOR As an embedded solution in the system to be integrated or...