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ZYCOO

char pmslink integration with CooVox Series systems

 

Presentation

PMS INTEGRATION

Connecting Zycoo systems in Hotel environments

char pmslink acts as a middleware between the CooVox Series systems installed in the Hotel with any external system / equipment, such as Property Management Systems (PMS), Hotspot systems, IPTV systems, etc.

Our large number of PMS and/or systems supported will help you in the integration of the Voice communication system covering all Hotel needs.

Events managed between the PMS and Zycoo CooVox Series

Communication FROM the PMS system TO Zycoo system

CHECK IN

Allow outgoing calls

CHECK OUT

Outgoing calls disabled

ROOM MOVE

Move guest information data to the new room number

ROOM UPDATE

Updates any guest information entered

SET REMINDERS

Enable Wake Up calls to guest rooms

DND

Allow to set ‘Do Not Disturb’ feature to the room

MESSAGES

Allows to turn ON / OFF message lamp on Guest’s room phone

Communication FROM Zycoo system TO the PMS system

CALL ACCOUNTING

Send guest calls made with prices to the PMS

ROOM STATUS

Send Room Status codes to PMS (clean, dirty, …)

MINIBAR

Send Minibar charges to the PMS system

NOTIFICATIONS

Send Reminders / Wake Up notifications (cancelled, activated, answered, …)

BENEFITS

  • Integrate several systems with the PMS installed in the Hotel (Hotspot system, IPTV system, …).
  • Acts as service in the PC where it is installed (Windows O.S.).
  • Allow the integration with any of the hundred PMS already supported by char.
  • pmslink is able to be offered by license or SaaS (Software as a Service) mode.

If the PMS system that you are looking for is not listed, we are always open to make new the integration with any PMS system.

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