Connecting Zycoo systems in Hotel environments
char pmslink acts as a middleware between the CooVox Series systems installed in the Hotel with any external system / equipment, such as Property Management Systems (PMS), Hotspot systems, IPTV systems, etc.
Our large number of PMS and/or systems supported will help you in the integration of the Voice communication system covering all Hotel needs.
Events managed between the PMS and Zycoo CooVox Series
Communication FROM the PMS system TO Zycoo system
Allow outgoing calls
Outgoing calls disabled
Move guest information data to the new room number
Updates any guest information entered
Enable Wake Up calls to guest rooms
Allow to set ‘Do Not Disturb’ feature to the room
Allows to turn ON / OFF message lamp on Guest’s room phone
Communication FROM Zycoo system TO the PMS system
Send guest calls made with prices to the PMS
Send Room Status codes to PMS (clean, dirty, …)
Send Minibar charges to the PMS system
Send Reminders / Wake Up notifications (cancelled, activated, answered, …)
- Integrate several systems with the PMS installed in the Hotel (Hotspot system, IPTV system, …).
- Acts as service in the PC where it is installed (Windows O.S.).
- Allow the integration with any of the hundred PMS already supported by char.
- pmslink is able to be offered by license or SaaS (Software as a Service) mode.
If the PMS system that you are looking for is not listed, we are always open to make new the integration with any PMS system.