Category: Integrations-PBX

DESCRIPTION

Through management of automated calls to the rooms, the reminder and/or wake-up functionality is provided, which is extremely useful in the case of alerts for important situations (flight departures, activities, group management, etc.).

This functionality can be provided directly by the communication system or by the pmslink tools through the communication system itself (CTI, SIP, etc), including:

Set / cancellation via the PMS and/or pmslink tools. Monitoring the results of wake-up calls, especially failed wake-up calls (unanswered, communication failures) for further actions.

INFORMATION FROM PBX TO CHAR PMSLINK

Si la funcionalidad es proporcionada por el sistema de comuncacion debe informar del resultado de la accion, contestado/no contestado

INFORMATION FROM CHAR PMSLINK PBX

Si la funcionalidad es proporcionada por el sistema de comunicacion > Envio de la activación/cancelacion del despertador o recordatorio con la fecha y hora del aviso. Si la funcionalidad es proporcionada por pmslink > Se requiere los recursos necesarios para realizar las llamadas a las habitaciones