pmslink is able to connect Cloudbeds with …

Telephone systems (PBX):

• Monitors and invoices telephone calls made by guests.
• The guest’s name will be displayed on the reception phone’s display.
• Allow or deny calls based on room occupancy, avoiding calls made in unoccupied rooms.
• Maids will be able to send cleaning codes to Cloudbeds to notify Room Status (clean, dirty).
• Maids will be able to send Minibar charges to Cloudbeds by dialling codes using the telephone in the room.
• and more…

Check if your telephone system is already connected to char pmslink:  https://charpmslink.com/integrations-pbx-systems/ 

IPTV systems (TV):

• Display a welcome message in the TV room when the guest checks in.
• Send charges for the contracted TV services (movies, hotel services, …) to Cloudbeds.
• Display the guest’s bill on the TV system*.
• Allow the contracting of services offered by the hotel through the TV system*.
• Allow express checkout from the TV system*.

* Depends on the capabilities of the IPTV system installed in the hotel.

Check if your IPTV system is already connected to char pmslink: https://charpmslink.com/integrations-iptv-systems/

Hotspot systems (WiFi):

• Guests access the captive portal by identifying themselves (e.g. first name and surname + room number) avoiding the use of complex passwords.
• Send Internet charges to CLoudbeds in case of need or special premium plans to be contracted by the guest to have a better Internet experience.

Check if your Hotspot system is already connected to char pmslink:  https://charpmslink.com/integrations-hotspot-systems/

Key Access systems:

• When checking in, the mobile key is sent to the guest.
• Allows integration with Guest APPs to send the mobile key.

Check if your Key Access System is already connected to char pmslink:  https://charpmslink.com/integrations-key-access-systems/

Automation / Domotic systems:

• Guest arrival information is sent to the automation system to control the room temperature prior to guest arrival.
• Optimise room energy consumption.
• The use of sensors and buttons improves the processes for the guest experience (request cleaning, DND, notifying that there is a person in the room to avoid disturbance, …).
• Room comfort / Temperature control in rooms.

Check if your Automation / Domotic System is already connected to char pmslink: https://charpmslink.com/integrations-automation-energy-efficiency-systems/ 

Benefits

• • char pmslink centralizes the connection of all the systems and devices to Cloudbeds through a unique solution.
  • Its much more than just a middleware, its and intelligent, versatile and scalable integration system that provides a solution to any type of integration needed.
  • It helps you to be able to overlook incidents with each connection and to overlook the need to have resources with specific and specialized knowledge for each system connected.
  • The change of any system or equipment connected to Cloudbeds is transparent for the hotel, it does not affect the way of working.
  • It speeds up the solution of incidents, avoiding problems that could affect the hotel services.
  • It solves problems of connectivity and physical means of connection, facilitating the most beneficial architectures.
  • Simple and efficent installation and maintenance processes, making system integration no longer a potential source of problems.
  • Permanent evolution of the integrated systems.

Architecture

From a single connection, connecting one system to Cloudbeds:

Or connecting many systems to Cloudbeds:

To complex architectures integrating systems in a centralized way: 

Prices

char pmslink is recommended for any type of hotel establishments: Hotel Chains, Hotels, Motels, Boutique Hotels, Vacational Rental, Bed & Breakfast, …

It is offered as a Software Subscription through the payment of an annual fee, based on the total number of rooms and the number of systems to be connected to Cloudbeds.

The price includes:

• Provision of the service
• Remote onboarding
• Remote technical support

Contact char to receive your quote: https://charpmslink.com/request-offer/

Technical requirements

• Technical requirements will depend on the systems or equipment connecting to Cloudbeds.
• Our sales tam will inform in detail about the specifications for each type of connection.
• char pmslink runs as a service on a Windows O.S. (char does not provide any hardware or O.S.).