PMS INTEGRATION
Connecting Xorcom Hotel Phone systems in Hotel environments
char pmslink acts as a middleware between the Xorcom system installed in the Hotel with any external system / equipment, such as Property Management Systems (PMS), Hotspot systems, IPTV systems, etc.
Our large number of PMS and/or systems supported will help you in the integration of the Voice communication system covering all Hotel needs.
Events managed between the PMS and Xorcom IP Systems
Communication FROM the PMS system TO Xorcom system
CHECK IN
Allow outgoing calls
CHECK OUT
Outgoing calls disabled
ROOM MOVE
Move guest information data to the new room number
ROOM UPDATE
Updates any guest information entered
SET REMINDERS
Enable Wake Up calls to guest rooms
DND
Allow to set ‘Do Not Disturb’ feature to the room
MESSAGES
Allows to turn ON / OFF message lamp on Guest’s room phone
GUEST NAME
Send Guest’s name to FrontDesk phone’s display
Communication FROM Xorcom system TO the PMS system
CALL ACCOUNTING
Send guest calls made with prices to the PMS
ROOM STATUS
Send Room Status codes to PMS (clean, dirty, …)
MINIBAR
Send Minibar charges to the PMS system
NOTIFICATIONS
Send Reminders / Wake Up notifications (cancelled, activated, answered, …)
BENEFITS
- Integrate several systems with the PMS installed in the Hotel (Hotspot system, IPTV system, …).
- Acts as service in the PC where it is installed (Windows O.S.).
- Allow the integration with any of the hundred PMS already supported by char.
- pmslink is able to be offered by license or SaaS (Software as a Service) mode.
If the PMS system that you are looking for is not listed, we are always open to make new integrations with any PMS system.