Specialised training for distributors
Get autonomy to install char pmslink, support your customers and to offer them more added value.
Get autonomy in your installations and in the management of your clients: image, integrated into your service structure, under your procedures and SLAs, etc.
Bring your own added value to the service: quality, presence, immediacy, SLA, etc.
By marketing the service in scope and conditions that extend those that pmslink provides directly, and therefore at rates commensurate with the benefits offered.
Details of the possibilities that the training offers you
|Trained distributor||Untrained distributor|
|Can carry out the installations autonomously. Can contract in the cases that they want the installation to char (at tariff price).||Have to contract the installation to char. Example: price for 100 room hotel: 150.00 €.|
|Do the maintenance for their customer. Can contract second level maintenance to char. That means, char offers the maintenance to the distributor. Example: price for 100 room hotel: 88.5 €/year||char offers the maintenance for both, the distributor and the final client. Example: price for 100 room hotel: 177 €/year|
What is the training process like?Process
The training process consists of 4 hours, and is customised according to the teams you distribute and can involve as many people as you consider from your team. In addition, during the training there will be an installation, which can be real or a demo. Below is a reference of the topics covered and the time dedicated.
Introduction to the char pmslink service (installer, licensing, installation process).
Configuration of equipment to be included in the training (PBX, PMS, etc.)
Configuration of extensions, transfers, PBX tariffs, network connections, etc.
Common errors, troubleshooting, activity monitoring, backup and change of equipment.
Questions and clarification of doubts.
A limited pmslink demo licence (5 rooms).
Can involve as many people as you consider from your team.